COVID 19 - Student information

COVID 19 - Student information

Online study links: Moodle(external link) | Office 365(external link) l Emergency benefit for temporary visa holders.


Q&A's for learners

Do I have to wear a face mask on campus?

It is recommended that you wear a face mask on campus where you cannot maintain physical distancing.  You will need to supply your own mask but if this is not possible, please let your tutor know.  You can find more information on hygiene, face masks and distancing on the Government COVID-19 website(external link).

Do I still need to use the NZ contact tracer app?

It is recommended that you use the NZ contact tracer app when entering campus. Contact tracing will help to keep students and staff safe.

How do I continue to keep myself safe?

Remember to wash your hands frequently, and use hand sanitiser.  When washing hands, wash with soap and water for 20 seconds. Please do not come to campus if you are sick, instead Contact Healthline(external link).

I have finished my studies but I can’t leave New Zealand, do I need to extend my insurance cover?

NMIT’s student insurance provider, Allianz Partners, has an Automatic Extension of Cover for our international students who are unable to travel home due to COVID-19.  To request this cover, please email so that Allianz Partners can update your record against your policy. No additional premium is payable for the Automatic Extension of Cover.  If you have already paid an additional premium, please contact for a refund.

What if I'm experiencing hardship as a result of the COVID-19 Alert Levels?

Please contact SANITI or Learner Services if you are experiencing any hardship. There are funds and help available.

Emergency benefit for temporary visa holders

On 20 November 2020, the Government announced an Emergency Benefit to help temporary visa holders.  Full information regarding this benefit can be seen on the Work and Income website: link).
Please share the information about the Emergency Benefit with your networks to ensure this support is accessed by eligible international students in hardship.  To assist with this, key points are highlighted below.

Eligibility information

  • To be eligible for an Emergency Benefit, a temporary visa holder needs:
    • a current temporary NZ visa such as a visitor, student or work visa
    • to be 16 years or older 
    • to be in current financial hardship, with no other means of support (other than funds to purchase a flight home)
    • to be taking all reasonable steps to find other means of support including work, consular assistance, support from family, friends and organisations in NZ or overseas and arranging to return home on commercial or repatriation flights as soon as they can
    • a New Zealand bank account and Inland Revenue number
    • their passport
  • Eligibility will also depend on a person’s income and assets.

Emergency Benefit information

  • From 1 December, people on student, temporary work or visitor visas who can’t support themselves and can’t return home due to COVID-19 may get an Emergency Benefit from Work and Income at the Ministry of Social Development
  • The Emergency Benefit will be available for eligible temporary visa holders for a limited time from 1 December to 28 February 2021
  • You will have been aware of previous hardship funds made available this year for international students through Education NZ and the NZ Red Cross. Those funds are no longer available. Any access to those funds does not affect potential support through the Emergency Benefit
  • International students in New Zealand on sponsored visas or with a sponsored condition on their visa are not eligible for this benefit
  • The Emergency Benefit may help people with their basic living costs who can’t support themselves and can’t return home because of COVID-19
  • Temporary visa holders on the Emergency Benefit need to keep looking for work or other ways to support themselves, including making arrangements to return home as soon as practicable
  • Wherever possible, the Ministry of Social Development will connect temporary visa holders with temporary or seasonal work opportunities and information
  • To apply, people should visit Work and Income at a Ministry of Social Development office on or after 1 December and make an appointment.  Applications must be made in person, not online or over the phone.

Things change quickly so stay up to date by following the links below:

Who do I contact at NMIT for more information?  

Below are some email addresses you can use to contact NMIT: 

For student wellbeing support provided by senior counselling students call 021 246 6711.

More information

New Zealand Government COVID-19 website(external link)

Ministry of Health

COVID-19 helpline

0800 358 5453

This is a dedicated COVID-19 helpline (or +64 9 358 5453 for overseas SIMs). It’s free to call, available 24 hours a day, 7 days a week, with interpreters on hand to help with translation. 

New Zealand Ministry of Health Facebook (external link)

New Zealand Ministry of Education online

New Zealand Ministry of Education Coronavirus (COVID-19) updates(external link)

New Zealand Ministry of Education Facebook(external link)

Immigration New Zealand Contact Centre helpline

This helpline is for specific COVID-19 related immigration queries:

0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ)

Tertiary Education Commission

COVID-19 updates from Tertiary Education Commission(external link)

Education New Zealand

Information and advice(external link) for international students under Alert Level 4


COVID-19 Information for students getting Student Allowance or Student Loan(external link)


COVID-19 Support page(external link) - includes Support Group and Drop In Sessions.

Nelson Tasman Civil Defence Emergency Management

If you are not eligible for support from Work and Income and you don’t have a way to access essential supplies yourself, you can contact Nelson Tasman Civil Defence Emergency Management on 0800 50 50 75 (Press 1 for Nelson City or 2 for Tasman).

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